How do I order a yearbook yearbook?
Click Here to order your yearbook or call 1-877-767-5217 to order via telephone (M-F 7am - 4pm MST).
Will extra yearbooks be ordered to sell at the end of year distribution?
No.
How can I check to make sure I have purchased a yearbook?
Search your email for phrase: Jostens Order Confirmation # (Copy and Paste pink text as your email search)
If you are unable to locate your confirmation email, please call 1-877-767-5217 and Press 1 to speak with a Jostens customer service representative. Once connected, please ask to verify your 2025 yearbook purchase. Jostens Customer service is available Monday-Friday 9am - 6pm EST.
How do I order a Senior Tribute/Recognition Ad?
CLICK HERE to create and purchase your senior tribute/recognition ad.
Can I pay for a senior ad with a credit card?
Yes.
Is there a video tutorial for creating a Senior Tribute/Recognition Ad?
Yes, CLICK HERE to watch now.
Is there an early order discount for Senior Recognition/Tribute Ads?
Yes, please see the Senior Tribute Ad pricing schedule below.
Can I pay now and create my senior recognition/tribute ad later?
No. Senior Tribute Ads must be completed before payment can be made.
Is there a number I can call if I have technical difficulties or need support with my senior tribute/recognition ad?
Yes. Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
How do I schedule my Senior Portrait session?
Please CLICK HERE to contact the school photographer
Are there any specific file format and resolution requirements for designing a Tribute/Recognition Ad?
Yes, all images must be 300 DPI or greater to be included in your Tribute Ad. Low resolution images will be rejected by the designer portal. Please be sure all images for ad design are JPEG format, high resolution and not watermarked.
If I submit an image that appears blurry or pixelated on my phone or computer, how will it print?
Blurry or pixelated images (originals) used to design the ad will result in blurry and pixelated images when the ad is printed.
When is the final deadline for Senior Tribute Ads?
Monday, November 11, 2024
PLEASE NOTE: Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Will there be an extension or another opportunity if I miss the senior tribute ad deadline?
No.
Can I pay for a senior tribute/recognition ad with a check?
No. All Senior Tribute Ads must be purchased online. All major credit and debit cards are accepted (Visa, MC, Discover, Amex)
My confirmation at checkout says my order will be shipped to my home. Will the ad be included in the yearbook?
Yes. All senior tribute/recognition ads ordered via Jostens will be included in the yearbook and will not be sent to your home.
Why did I receive a notification that I have not ordered a yearbook when I have an email confirmation from Jostens?
When is the last day to personalize a cover nameplate with student name activity icons?
Friday, January 31, 2025
When is the last day to guarantee that I can order a yearbook?
Friday, February 28, 2025
How can I contact the yearbook adviser?
Please CLICK HERE and complete the Contact Us form.
Click Here to order your yearbook or call 1-877-767-5217 to order via telephone (M-F 7am - 4pm MST).
Will extra yearbooks be ordered to sell at the end of year distribution?
No.
How can I check to make sure I have purchased a yearbook?
Search your email for phrase: Jostens Order Confirmation # (Copy and Paste pink text as your email search)
If you are unable to locate your confirmation email, please call 1-877-767-5217 and Press 1 to speak with a Jostens customer service representative. Once connected, please ask to verify your 2025 yearbook purchase. Jostens Customer service is available Monday-Friday 9am - 6pm EST.
How do I order a Senior Tribute/Recognition Ad?
CLICK HERE to create and purchase your senior tribute/recognition ad.
Can I pay for a senior ad with a credit card?
Yes.
Is there a video tutorial for creating a Senior Tribute/Recognition Ad?
Yes, CLICK HERE to watch now.
Is there an early order discount for Senior Recognition/Tribute Ads?
Yes, please see the Senior Tribute Ad pricing schedule below.
- September 20th - BEST PRICING
- October 10th - STILL DISCOUNTED
- November 11th - FULL PRICE & FINAL DEADLINE
Can I pay now and create my senior recognition/tribute ad later?
No. Senior Tribute Ads must be completed before payment can be made.
Is there a number I can call if I have technical difficulties or need support with my senior tribute/recognition ad?
Yes. Please call Jostens Ad Service Support 1-877-767-5217 (Monday-Friday, 9am-6pm EST)
When connected, Press 1 for Yearbook and then Press 2 for Yearbook Ad Service Support.
How do I schedule my Senior Portrait session?
Please CLICK HERE to contact the school photographer
Are there any specific file format and resolution requirements for designing a Tribute/Recognition Ad?
Yes, all images must be 300 DPI or greater to be included in your Tribute Ad. Low resolution images will be rejected by the designer portal. Please be sure all images for ad design are JPEG format, high resolution and not watermarked.
- No PNG files
- No screen shots
- No TIFF files
- No images from social media (They are low resolution)
- No watermarked images
If I submit an image that appears blurry or pixelated on my phone or computer, how will it print?
Blurry or pixelated images (originals) used to design the ad will result in blurry and pixelated images when the ad is printed.
When is the final deadline for Senior Tribute Ads?
Monday, November 11, 2024
PLEASE NOTE: Jostens Customer Support is only available Monday-Friday from 9am-6pm EST.
Will there be an extension or another opportunity if I miss the senior tribute ad deadline?
No.
Can I pay for a senior tribute/recognition ad with a check?
No. All Senior Tribute Ads must be purchased online. All major credit and debit cards are accepted (Visa, MC, Discover, Amex)
My confirmation at checkout says my order will be shipped to my home. Will the ad be included in the yearbook?
Yes. All senior tribute/recognition ads ordered via Jostens will be included in the yearbook and will not be sent to your home.
Why did I receive a notification that I have not ordered a yearbook when I have an email confirmation from Jostens?
- The parent name may have been entered at the time of purchase instead of a student name.
- The name at the time of ordering may have been transposed by the purchaser. *The First and Last name were entered in the wrong fields. Example: First and last Name of John Smith were entered by purchaser as Smith John.
- You may have ordered yearbooks for multiple students under the name of one student.
- You may have located a confirmation number from a previous year (Please verify month/year purchase date located in upper right of email confirmation.
- Your method payment may have been declined by your credit card company or accidentally disputed.
- You may have chosen the 3 payment option and one of the payments was declined by your credit card company.
- You may not have ordered a yearbook.
- If none of the bulleted items above apply, please CLICK HERE to contact the yearbook adviser.
When is the last day to personalize a cover nameplate with student name activity icons?
Friday, January 31, 2025
When is the last day to guarantee that I can order a yearbook?
Friday, February 28, 2025
How can I contact the yearbook adviser?
Please CLICK HERE and complete the Contact Us form.
